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Service Desk Dashboard Reports

We have created the Dashboard Reports to enable data extraction for further analysis and manipulation.

This can be found under Dashboards > Service Desk > Reports

The grid shows customers where service desk cases where raised this can be expanded expand button to show all cases included in the selected filters.

service desk dashboard reports

You can update the data by altering the filters filter button.

This data can be extracted to CSV by selecting the CSV Export button csv button or to Excel by selecting the Excel Export button excel button.