The Service Desk dashboard is based on sites containing Service Desk case. This can be found under Dashboards > Service Desk By selecting the filter on the bottom right you can access the filter options. The filters enable you to choose the dataset to work with in the Service Desk Dashboards. Defaults:sets From date to […]
Tag: Service Desk
Menu
Overview The menu is expandable and collapsible on the left hand side.The items on the menu will vary based on the access you have been granted.Starting with Customers, Suppliers, Contacts, Service Desk, Inventory, General Ledger, Dashboards, Reporting, Communication, Configuration, Point of Sale and Sign Out. Customers Customers can be searched for on Code or Name […]